Custom Order FAQ's
Can you make a pendant similar to one on your
site which has gold wire in silver wire?
This is a common request and usually it is not a problem. The cabochon
may not be exactly the same, but I will work with you to find one comparable.
I absolutely love a piece of
jewelry on your site, but it's the wrong size. Can it be adjusted?
It may be possible to lengthen or shorten an item but not always.
I have an object (such as a
loose gemstone etc.) can you make it into a piece of jewelry for me?
We have made many items for customers incorporating beads, stones or other
objects the customer has supplied.
Can you make a custom piece of
jewelry for me from one of your cabochons?
Yes, we can. If you see a cab you like or
are looking for a particular stone for a pendant or other piece of jewelry,
custom orders are welcome.
Do you custom make cabochons?
We will make custom cabochons if the material
is available. Our site may show all cabochons of a certain gemstone as sold,
but we may still have more of the rough stone on hand to make more cabs.
Are custom orders more expensive?
There is no extra charge for custom orders,
but the minimum order is $25 for new customers. Our pieces are one of a kind,
we charge the same price for a custom piece as we would normally sell that piece
for on our site. This means that a ready made piece and a custom order piece
using the same materials would both cost the same.
Is there a long wait for custom
orders?
Custom order can ship in as little as one
day or may take much longer. Sometimes customers want a specific material
which we have to locate or place a large wholesale order which adds to the waiting
period. When you contact us with your request, we will give you a timeframe.
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